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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory manufacturer or a trade company?what's your product ranges? where is your market?

CROWNWAYWe are Manufacturer specializing in various of sport towelsport wears, outer jacket, Changing robe, Dry robe, Home&Hotel Towel, Baby Towel, Beach Towel, Bathrobes and Bedding Set in highly quality and competitive price with over eleven years, selling well in U.S. and European markets and total export to more than 60 countries since 2011 Year, we have confidence to provide you the best solutions and service.

How about your production capacity? Are your products have the Quality assurance?

The production capacity is more than 720000pcs annually. Our products meet ISO9001, SGS standard, and our QC officers inspect the garments to AQL 2.5 and 4. Our products have enjoyed high reputation from our customers.

Do you offer free sample? May I know the sample time, and production time?

Usually, sample charge is required for the first cooperative client. If you become our strategic cooperator, free sample can be offered. Your understanding will be highly appreciated.

It depends on the product. Generally, the sample time is 10-15days after all details confirmed, and the production time is 40-45days after pp sample confirmed.

How about your production process?

Our production process is as following below for your ref.:

Purchsing the customized fabric material and accessories----making the pp sample----cutting the fabric---making the logo mould---sewing--inspection---packing---ship

What is your policy for damaged/irregular items?

Generally, our factory's quality inspectors would check all products strictly before being packed, but if you find a lot of damaged/irregular, items, you can contact us first and send us the photos to show it, if it is our responsibility, we'll refund all value of damaged items to you.

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